If you’re looking for leasing tips that will get you higher occupancy rates, you’ve come to the right place. Here at CLASS, we specialize in leasing solutions that apartment owners rely on. Our leasing tips and answers are suitable for owners of a wide range of properties, including new construction (we’ll help you lease up quickly), student housing, senior properties, single family homes, low-income communities, military housing, and more. If you’re not experiencing the occupancy you want, or you’ve suffered through too many vacancies, contact us to get started on a new plan. We have the leasing tips and solutions you’re looking for!

  1. CLASS RESULTS: SUCCESSFUL REHAB DESPITE REPUTATION ISSUE

    PROPERTY OVERVIEW: The subject property was a class B community struggling with a reputation issue. To overcome this hurdle management began rehabbing the community, but the investment was not transferring to leasing activity. Well into the rehab, the property was sitting at an occupancy of just 63%…Read More

  2. Best of the Best: The Power of Positivity

    At CLASS we strive to create a culture based on the belief that your attitude controls your outcome. We strongly believe that by having a positive mental attitude you can achieve great things. Not only does our management team value positivity, but we pass on the importance of having a positive ment…Read More

  3. Making the Most of Apartment Photos By Kristi McMillin

    Of the two photos above, which one are you drawn to? As a prospect, which one would prompt you to pick up the phone or visit the leasing office? More than likely its photo #2 and it’s not a difficult choice to see why.  The second photo is visually appealing to the eye and allows the prospect to …Read More

  4. CLASS Response to $60,000 Fair Housing Penalty By Kristi McMillin

    Recently I came across an article about a Fair Housing lawsuit brought about in Massachusetts. The condensed version of the story is that a woman was looking for an apartment and the leasing agent asked where she was from. The woman answered the question and the visit continued. However, this woman …Read More

  5. When The Power Goes Out! Leasing Tips….

    I was recently in Baltimore MD and had a few minutes to spare before flying home to Atlanta.  So I decided to swing in and shop a brand new class A property near the airport.  While the property was nothing short of impressive, here are a few tips for the leasing agent that showed me around. Stop …Read More

  6. Training Tip: Focus on Role-Playing By Kristi McMillin

    Think back to the last time you shopped an apartment community. At the end of your tour, did the leasing agent try to close the sale or merely give you an application and let you walk out the door? I’m willing to bet it was the latter. There may be a few different factors that led to the lackluste…Read More

  7. Craigslist Changes It’s Rules: by Justin Williams

    Craigslist has recently made adjustments to their site which have some apartment communities upset. Agents are no longer allowed to post “enhanced listings” which some feel will have major implications to the amount of traffic they can drive in. RELAX. While the changes will surely force the adv…Read More

  8. Preparing for Leasing Appointments By Kristi McMillin

    After a leasing call has ended and an appointment is set, many leasing agents feel as though the work is done until the prospect shows up. However, it’s the research done in the time between the call and the appointment that makes the difference between a good agent and a great agent. During the p…Read More