Services

Professional, Consistent Training, Peace Of Mind,

As the industry's most accomplished leasing and marketing company, apartment owners trust CLASS to achieve higher occupancy.

Since our very beginnings in 1984, CLASS has been a leasing agency with the best interests of our clients in mind. By providing the best solutions to apartment vacancies, CLASS has established itself as the leading nationwide leasing agency. But how have we been able to accomplish this? Each of our leasing services focuses on getting quality residents into your apartments so that your community is full of happy, content people who pay their rent on time and shout your praises to everyone they know.

If what you need is a team of leasing specialists to help you with the leasing process, we start with thorough research, follow it up with relevant marketing, handle leasing inquiries, perform product demonstrations, and close leases quickly. If you’re interested in CLASS because of our training services, you’ll be amazed at what our training sessions and leasing courses can do for your on-site leasing endeavors.

With our decades of proven success in both professional leasing services and leasing agent training, you have nothing to lose except those empty apartments when you choose to work with CLASS. Whether you own an apartment community in Michigan, you have new construction properties in Houston, or you have student housing communities in Georgia, CLASS is ready and willing to get you on the path to full occupancy! Don’t believe that we’re the best? Read through our testimonials and case studies to see just how effective and valuable we truly are to our clients. You can rely on CLASS’ professionalism and vast experience to handle all of your leasing needs.

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As the nation's leading apartment leasing consultants, CLASS is proud to offer our professional services to property owners far and wide who desperately need our help to fill apartments quickly and with responsible residents. Our strategy is proven and our methods work. Let’s look at the whole process of what happens, from start to finish, when you reach out to CLASS for our professional leasing services.

How It Works

From the very beginning of our process, we take your case extremely seriously. Heavy and thorough research is put into our efforts and that’s true from square one. Before arriving on the site of your community, CLASS works with key members of your organization to discuss the individual characteristics of the property and the specific needs required therein. We’ll develop a property profile in order to come up with a detailed leasing and marketing plan.

Additionally, one of the first things that will happen is what we refer to as a “start-up meeting” that takes place between our leasing specialists and your organization’s key members and stakeholders. At this meeting, CLASS will discuss common goals for the property or community and observe the existing leasing procedures and efforts. We’ll discuss what’s working, what’s not, and what areas could use some extra attention or changes. At that point, your CLASS leasing specialist will lay out an expansive wealth of techniques and experiences to consult with your team on the latest leasing and marketing trends in the industry. By the end of the start-up meeting, all stakeholders, organization members, and VIPs will feel confident that CLASS was the right choice. Our distinctive, thorough approach to tackling tough challenges sets us apart and allows us to remain at the top of our industry.

Starting Out

Each and every CLASS leasing specialist will begin assignments by completing CLASS’ unique 48-hour express program. This two-day program is an acclimation period for the leasing expert in which they will be able to gain an extensive understanding of the property itself, the area’s market trends, and any other relevant details of your community.

In an effort to identify and better overcome the specific challenges your property faces, our CLASS leasing specialist will:

Shop 3-5 competitive properties on the phone and in person to create a comparable market analysis
Construct a comprehensive property tour that develops a feature-specific product demonstration and prepares ways to overcome any property objections
Design, order, and implement the marketing strategy as outlined in the start-up meeting

As you’ll soon realize, CLASS’ leasing specialist will become a vital part of your leasing team. They will work with your on-site staff on marketing efforts, leasing endeavors, and any other specific details of your community. Your CLASS representative will work around the clock to immerse themselves in the details of your property so that they can help drive traffic to the door, handle leasing inquiries and questions, perform product demonstrations, and get those apartments filled quickly!

Choose CLASS’ Professional Leasing Services

Our CLASS leasing specialist can assume all leasing responsibilities upon being at your community or property for three days. And since our leasing company places an extremely high value on communication, we track progress, monitor changes, and report everything to your team. You have nothing to lose and everything to gain when you choose CLASS Leasing! Contact us today to get started on professional leasing services at your community or property.

In addition to the professional leasing services that we offer, we also specialize in providing training courses and seminars. Many people make use of our training services because the effects on your leasing team after our work is done are lasting and noticeable. When you opt for our CLASS training, you’ll be able to enjoy the rewards of your time with CLASS for months and even years to come.

With over 30 years of experience in helping property owners and apartment operators increase their occupancy, CLASS has proven that our approach to apartment leasing, marketing insights, and training helps communities reach occupancy goals and find solutions to frustrating vacancies. Even in areas where the market is difficult or perhaps feels impossible, CLASS is able to overcome obstacles to help you fill empty apartments.

Your Options for Leasing Training

CLASS offers one, two, and three-day training sessions by which your staff can become better equipped with valuable knowledge, tools, and tricks to help leases close at rapid rates. During the CLASS training sessions, your team will be introduced to the techniques and strategies that allow CLASS leasing specialists to more than double the leasing activities on all asset types. By the end of our training sessions, attendees feel empowered, enlightened, and confident in their ability to sell and find valuable apartment vacancy solutions.

A Tailored Format

Your CLASS training session will be custom-made to your community’s specific needs and individual requirements. Many of the topics that we focus on involve one-on-one role-playing and interaction so that each attendee will feel confident in their individual ability to perform their job at a high-achieving level. At the end of the training session, your CLASS leasing trainer will be able to provide you with valuable feedback on the strengths and weaknesses of each team member. We will also help your organization develop ways to ensure that your team will retain what they learned and continue to apply these proven strategies in the future.

In our hands-on approach to training your organization’s members and staff, we’ll be able to offer a range of topics upon which we can focus to help ensure that you’re able to get the most out of each and every CLASS training session.

PMA (Positive Mental Attitude) and Rapport-Building Techniques
Leasing Logistics (Streamlining the Sales Process)
Selling the Property (White Rabbit Techniques)
Phone Call Techniques and Etiquette, Role Playing
The Product Demonstration (FBC and Interactive Approach), Role Playing
Overcoming Objections, Role Playing
Closing Techniques, Role Playing
Follow-up Techniques (Re-targeting)
Marketing Techniques and Examples
Online Presence and Reputation Management
Social Media
Training Strategy Retention and Application Tips

If you’re ready to see what our one, two, or three-day CLASS training sessions can do for the leasing services at your apartment community or property, reach out to us about getting started! We’d love to help you and your team benefit from our years of valuable, hands-on experience.

Now that we’ve discussed some of our helpful leasing services here at CLASS, Inc., let’s discuss some of the asset types that we work with.