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What You Can Learn From a Gum Commercial By Kristi McMillin

Throughout the years, gum has been marketed and sold the same way. Ads about fresh breath and oral health have been ingrained in our brains. However, because of the redundancy and the economy, gum sales have dropped significantly. As the result of this Wrigley decided to take a risk and step away from the redundant…

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Responding to a Negative Facebook Post

Facebook can be the ultimate marketing paradox. While it affords apartment communities the opportunity to engage and connect with both prospective renters and residents, it can also become a forum for people to post negative comments about the property or staff. So what is the best way to handle a negative comment on Facebook?  The…

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Apartment Residents Complaining? Here’s The Top Ten Things They’re Saying: By Justin Coleman

  A few weeks ago Multifamily Insiders, via J Turner Research, released the top 10 apartment resident complaints.  The information was tabulated from over 10,000 apartment customer satisfaction surveys completed over the course of the past two years from various communities throughout the country. Here are the top 10 complaints from the study: 1. Rental…

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An Apartment Shopping Experience by Kristi McMillin

The Secret to Leasing isn’t a Secret                 This past weekend I scoured the Atlanta area looking for an apartment for myself. After leasing to other people for a couple years I was looking forward to sitting back and having someone sell to me for once! However, what I experienced was extremely discouraging. Not one…

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3 Ways to Use Vine and Instagram at Your Property

As Social Media progressively asserts itself into the everyday lives of our prospects and residents, apartment marketers are always looking for a new way to leverage a property’s Twitter, Facebook or Google + page into a viable marketing and retention tool.  With the recent launch of Twitter’s new Vine App and Instagram’s new video format,…

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When It Comes To Apartments And Millennials, Know These Key Points: By Justin Coleman

  It’s no secret that the Millennial Generation is single handedly controlling the booming pace of the apartment market, as well as the wavering housing market. At more than 82 million strong, the Millennials are a unique generation in the way they live, work and spend their down time. Since this particular generation is a…

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Apartment Amenities…What Do Residents Use? By Justin Coleman

  In April, Lindsay Machak with Multifamily Executive ran an article about the top five most underutilized amenities at apartment communities. Three top executives in the industry contributed their feedback about these amenities and whether or not they were deemed underutilized. The five amenities listed were: Racquetball Courts; Volleyball Courts; Theater Rooms; Clubhouses; Putting Greens.…

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THINK BEYOND THE WALLS OF AN APARTMENT BY MICHAEL COAKLEY

CLASS is very honored to have guest blogger and Student Housing Consultant Michael Coakley join us to weigh in on the amenity arms race that we are experiencing in Student Housing.  We would like to thank Michael for his great insight into the features and amenities that truly ad value for Student Housing developers. THINK BEYOND THE…

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Not seeing results from marketing? You may be doing it wrong. By Kristi McMillin

    Marketing drives sales; it’s as simple as that. And as a company that specializes in apartment lease-ups, we know that when marketing is done consistently and correctly it will increase traffic and therefore increase leases. But that shouldn’t be news to you. What should be news to you is that you’re probably doing…

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Can Cause Marketing Work In Multifamily?

For today’s consumer, there is purpose behind a purchase. If you watched The Masters last month, you may have noticed ExxonMobil’s campaign for their National Math and Science Initiative.  Rather than promoting their product, ExxonMobil utilized a marketing technique known as Cause Marketing.  Coke also just released a very cool video campaign based on cause…

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