The CLASS Difference

The subject property is a by-the-bed student property in Texas. In 2012, the property was leasing at an average rate of about 18 leases per week. CLASS was brought in to accelerate the lease up and increase preleasing numbers. Throughout April 2013 CLASS, together with the onsite staff, leased at an average rate of 30 leases…

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5 Tips For Converting Phone Calls to Walk-Ins.

Prior to picking up the phone, a prospect has most likely researched your community online and has determined it is a viable option for their next apartment home.  So why do some leasing agents struggle to convert over 50% of their phone calls into walk-ins?   A decade ago, people drove past your property and called…

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Case Study. April 2013 Student Property

PROPERTY OVERVIEW: The subject property was built in 1967 as a college dormitory and converted to “by the bed” student housing in the late 1980s.  The property was located in an extremely saturated market and was unable to put together a strong marketing push, due to an agreement all apartment communities in the area had…

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Multifamily Insurance Marketplace Update

CLASS is pleased to have guest blogger Michael Shadeed of Franklin Street Insurance Services provide us with an insurance marketplace update. “As apartment owners, you are part of one of the most volatile insurance marketplaces in the country, with coverage options and pricing continuously in flux.  I understand that most owners view the insurance premium…

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Multifamily Leasing Case Study: Rehab Property

PROPERTY OVERVIEW: The subject was a distressed property located outside of Cincinnati, Ohio.  The property had a terrible reputation for crime and gang activity and was poorly managed.  The asset was acquired by a local company that invested a significant amount of capital for both an interior and exterior renovation.  The property underwent a name…

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