Posts Tagged ‘Apartment Selling’
Preparing for Leasing Appointments By Kristi McMillin
After a leasing call has ended and an appointment is set, many leasing agents feel as though the work is done until the prospect shows up. However, it’s the research done in the time between the call and the appointment that makes the difference between a good agent and a great agent. During the phone…
Read MoreCustomer Service Trumps Amenities by Justin Coleman
With the abundance of new multifamily product scheduled to come online this upcoming calendar year, the leasing game will continue to get progressively more difficult. For the communities that are not going to be the newest ticket on the block, leasing agents will need to sweep each prospect off of their feet to secure leases.…
Read MoreApartment Leasing Tip: Effective Follow-Up By Justin Coleman
When it comes to leasing apartments, it is an understood fact that there are going to be circumstances that will keep your prospects from being able to lease the first time they come into your community. They may be the type of consumer that truly does their research before they make any financial decisions, they might…
Read MoreTHE WORK DOESN’T END AFTER A SUCCESSFUL IPO BY KRISTI MCMILLIN
Earlier this month, Twitter made it’s flawless debut on the NYSE. But with a successful IPO comes a new challenge. With almost a third of its users between the ages of 18-29, the social media site must now figure out a way to reach and engage a broader audience. However, the job doesn’t stop…
Read MoreGet Creative on Amenities for Today’s Digital Student By Matthew Sheasby
CLASS would like to welcome guest blogger Matthew Sheasby, Executive Director of Campus Tech Support to weigh in on how you should be thinking about amenities for today’s digital student. Thanks for sharing your expertise, Matthew! “In paying homage to an old Oldsmobile advertising campaign and to Kevin Cronin from REO Speedwagon, this is not…
Read MoreApartment Leasing Tip Of The Day By Justin Coleman
Completing a prospect guest card is a very important process and there are many essential pieces of information that should be obtained each and every time. Without a doubt, the most important information to gather is the prospect’s name and phone number. Without these two items we have no clue how to address the prospect or where…
Read MoreWhat You Can Learn From a Gum Commercial By Kristi McMillin
Throughout the years, gum has been marketed and sold the same way. Ads about fresh breath and oral health have been ingrained in our brains. However, because of the redundancy and the economy, gum sales have dropped significantly. As the result of this Wrigley decided to take a risk and step away from the redundant…
Read MoreApartment Residents Complaining? Here’s The Top Ten Things They’re Saying: By Justin Coleman
A few weeks ago Multifamily Insiders, via J Turner Research, released the top 10 apartment resident complaints. The information was tabulated from over 10,000 apartment customer satisfaction surveys completed over the course of the past two years from various communities throughout the country. Here are the top 10 complaints from the study: 1. Rental…
Read MoreWhen It Comes To Apartments And Millennials, Know These Key Points: By Justin Coleman
It’s no secret that the Millennial Generation is single handedly controlling the booming pace of the apartment market, as well as the wavering housing market. At more than 82 million strong, the Millennials are a unique generation in the way they live, work and spend their down time. Since this particular generation is a…
Read MoreApartment Amenities…What Do Residents Use? By Justin Coleman
In April, Lindsay Machak with Multifamily Executive ran an article about the top five most underutilized amenities at apartment communities. Three top executives in the industry contributed their feedback about these amenities and whether or not they were deemed underutilized. The five amenities listed were: Racquetball Courts; Volleyball Courts; Theater Rooms; Clubhouses; Putting Greens.…
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