Craigslist Changes It’s Rules: by Justin Williams

Craigslist has recently made adjustments to their site which have some apartment communities upset. Agents are no longer allowed to post “enhanced listings” which some feel will have major implications to the amount of traffic they can drive in. RELAX. While the changes will surely force the advertiser to adjust their methods, the overall effectiveness…

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Preparing for Leasing Appointments By Kristi McMillin

After a leasing call has ended and an appointment is set, many leasing agents feel as though the work is done until the prospect shows up. However, it’s the research done in the time between the call and the appointment that makes the difference between a good agent and a great agent. During the phone…

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Customer Service Trumps Amenities by Justin Coleman

With the abundance of new multifamily product scheduled to come online this upcoming calendar year, the leasing game will continue to get progressively more difficult.  For the communities that are not going to be the newest ticket on the block, leasing agents will need to sweep each prospect off of their feet to secure leases.…

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Get More Out Of Your Leasing Team!

We are all aware of the enormous amounts of time and money spent on recruiting, hiring and training our onsite teams.  But are you tracking their results after they begin leasing and comparing them to documented characteristics and data from the hiring process?  Here are 4 tools that can help you get more from your…

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CHANGE IN MANAGEMENT: CLASS A LEASE-UP BY KRISTI MCMILLIN

RESULTS: CLASS A LEASE-UP PROPERTY OVERVIEW: The focus of this case study is a class A property with units totaling around 280. The property recently underwent a management change and was struggling to overcome a reputation objection. CLASS was brought in to increase the leasing activity while also stabilizing the leasing process in general. Prior…

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Apartment Leasing Tip: Effective Follow-Up By Justin Coleman

When it comes to leasing apartments, it is an understood fact that there are going to be circumstances that will keep your prospects from being able to lease the first time they come into your community.  They may be the type of consumer that truly does their research before they make any financial decisions, they might…

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GAINING A COMPETITIVE ADVANTAGE BY KRISTI MCMILLIN

Amazon CEO Jeff Bezos, a consistent leader of innovation, recently divulged to 60 Minutes that the company was in the process of developing a drone delivery system. This would allow packages under 5 pounds to be delivered to the purchaser’s doorstep by an “octocopter” in under 30 minutes. The idea, known as Amazon Prime Air,…

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Apartment Marketing Tip: Keeping Up With Craigslist By Justin Coleman

If you have not already figured out, Craigslist has recently dismantled the ability for an individual posting on Craigslist to copy and paste an HTML ad into the body of a posting. Ultimately this was probably done to further discourage posters from creating numerous ads and just posting constantly with various pre-made HTML ads. In…

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CLASS B CASE STUDY BY KRISTI MCMILLIN

RESULTS: CLASS B LEASE-UP PROPERTY OVERVIEW: The focus of this case study is a class B property with units totaling around 130. The property was struggling to secure new leases and reach an occupancy of 90% . Having utilized CLASS’ services on other properties in the past, the owners brought in CLASS to increase the leasing…

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