Founded in 1984, CLASS has established itself as the most effective leasing and training firm in the nation. With a deep understanding of today’s leasing landscape, CLASS leasing specialists help eliminate apartment vacancies across all markets. Our extensive experience empowers us to more than double leasing velocity, making CLASS the solution to maximizing your occupancy rates.

Tailored Training Sessions

CLASS offers comprehensive training courses designed to fit the unique dynamics of your team and portfolio. Our one, two, and three-day training options introduce your staff to techniques that have proven to accelerate leasing activity. By focusing on the necessary skills for your property type, we develop a program that resonates with your team’s goals and objectives.

Key Training Topics

Our training sessions encompass critical areas of the leasing process, including Positive Mental Attitude (PMA) and rapport-building techniques, phone etiquette, and overcoming objections. The hands-on approach encourages role-playing and practical application, ensuring that your team retains and effectively applies the strategies learned. At the conclusion of each session, CLASS provides a comprehensive review and feedback to guide future improvements.

Expert Guidance and Support

CLASS leasing specialists serve as invaluable additions to your team. They immerse themselves in your property, working seven days a week to handle inquiries, demonstrate units, and close leases efficiently. This on-site collaboration fosters continuity and teamwork, both essential for a successful leasing experience.

Marketing Strategies and Online Presence

In addition to leasing techniques, CLASS emphasizes the importance of effective marketing strategies and managing your online presence. With practical examples, social media guidance, and reputation management tips, we ensure your team is well-versed in promoting your property. This comprehensive approach not only drives traffic to your property but also establishes a strong brand presence in the marketplace.

In today’s competitive rental market, transforming your leasing team with CLASS training is paramount. Our tailored sessions equip your staff with the skills and knowledge needed to excel, outpace competitors, and close more leases. Ready to elevate your leasing operations? Contact CLASS today to learn how we can help you achieve your occupancy goals.